Mark the steps once; give step-free routes forever.
Accessible routing is exception-driven: every point is considered step-free until you say otherwise. In the Accessible Routing panel, mark “this point has steps” on the few places where that is true. Registries in the panel list everything you have marked so nothing hides.
Sometimes both points are fine but the path between them has steps. Mark that specific connection, and step-free routing avoids that hop while still using both points from other directions.
The master switch in the Accessible Routing panel is what makes the option visible to visitors. Turning it on asks you to declare your step markings accurate and to review your Points-with-steps and Connections-with-steps lists first. If you marked nothing at all, it asks even harder, because publishing an accessibility promise with no markings would be a false promise.
In the tour, visitors get an Accessible pill in the header, off by default. Switched on, routes avoid marked steps entirely, and even free-roam movement refuses stepped hops. If no step-free route exists, the tour says so honestly instead of quietly routing through stairs.
StrollPoint provides the machinery, the marking, the routing, the visitor switch. The accuracy of the markings is the tour author’s responsibility. If you deliver tours to schools or public facilities, put the marking pass in your delivery checklist; our Accessibility statement and VPAT describe the split formally.